The Business Value of Computers: An Executive's Guide

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Information Economics Press, 1990 - Всего страниц: 530
The book addresses the practical needs of executives responsible for planning, budgeting & justifying information technology expenditures. Written by the former chief information executive (1956-1978) & vice president of strategic planning (1978-1985), author of the widely acclaimed & translated INFORMATION PAYOFF - THE TRANSFORMATION OF WORK IN THE ELECTRONIC AGE (Free Press, 1985), lecturer & university professor. Reviews: "A New Bible for Management Information Systems. An eminently readable book made more so by a playful sense of humor" -Information Week-; "Strips away obfuscation that has concealed the real value of computers." (The Financial Post); "A true path to the Holy Grail of business value." (Computer Weekly); "Some surprising answers to familiar questions cast new light on investing profitably in computer hardware & software." (The Conference Board); "All those either transfixed or baffled by the powers & potential of computers would do well to heed Strassmann's advice." (Daily Telegraph); "Measuring managerial productivity is the key to knowing how to invest in information technology. Strassmann's new book sets out the results of his research in detail. His argument comes through clearly." (The Financial Times).
 

Содержание

Table of Contents V
1
The First Attempts
5
Flexible Definitions
15
Making Comparisons
31
When IBM Speaks You Listen
38
Ranking Excellence
50
Towards Experimentation
59
ReturnonManagement
73
Cost Management
255
Supporting Analyses
279
People and Systems
295
Learning from Mistakes
323
Computerbased Communication
357
From Individual to Group Productivity
365
Future Prospects
373
Opinions and Research
383

Getting the Facts
99
The Data Form
111
Who Uses Information Technology?
119
Research Finding
133
Strategic Investments
163
Risk Analysis
195
Project Justification
227
A Guide to Advice
401
Computers and National Productivity
435
Financial Guidelines
467
A Policy Checklist
497
Concluding Remarks
519
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