Directing The Agile Organisation: A lean approach to business management

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IT Governance Ltd, 27 июн. 2013 г. - Всего страниц: 275

 

  • Chapter 1 looks at your role as a manager. How will your responsibilities change under Agile Business Management? What techniques can you use to manage your staff?
  • Chapter 2 discusses your organisation’s relationship and interaction with its customers. What are their needs and goals, and how can you work together to achieve them?
  • Chapter 3 provides the organisational context in which Agile Business Management operates. It discusses lean management structures and the techniques to manage different types of staff, teams and organisations.
  • Chapter 4 looks at how you and your team work the “agile way” and describes tools and techniques to help optimise workflow, exploit change and manage customer requirements.

The book closes with a look at associated financial models that support your Agile organisation, the processes you can use to run an Agile Business Management transformation, and the first steps to take towards that transformation.

 

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Содержание

Introduction
13
You the Agile Manager
50
Integrated Customer Engagement
63
The Structure of an Agile Organisation
80
Work the Agile Way
142
The Agile Budget
226
Reflection Retrospectives and Kaizen
237
The Shape of Things to Come
243
Glossary
251
Bibliography
264
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