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WorldCat.org

Foreword by Alan Page     xv Preface     xvii   Chapter 1    The Case for Software Quality     1 The Magic of Software     1 The Failure of Software     4 Conclusion     9 Exercises     9   Chapter 2    The Case for Manual Testing     11 The Origin of Software Bugs     11 Preventing and Detecting Bugs     12 Manual Testing     14 Conclusion     19 Exercises     20   Chapter 3    Exploratory Testing in the Small     21 So You Want to Test Software?     21 Testing Is About Varying Things     23 User Input     23     What You Need to Know About User Input     24     How to Test User Input     25 State     32     What You Need to Know About Software State     32     How to Test Software State     33 Code Paths     35 User Data     36 Environment     36 Conclusion     37 Exercises     38   Chapter 4    Exploratory Testing in the Large     39 Exploring Software     39 The Tourist Metaphor     41 “Touring” Tests     43     Tours of the Business District     45     Tours Through the Historical District     51     Tours Through the Entertainment District     52     Tours Through the Tourist District     55     Tours Through the Hotel District     58     Tours Through the Seedy District     60 Putting the Tours to Use     62 Conclusion     63 Exercises     64   Chapter 5    Hybrid Exploratory Testing Techniques     65 Scenarios and Exploration     65 Applying Scenario-Based Exploratory Testing     67 Introducing Variation Through Scenario Operators     68     Inserting Steps     68     Removing Steps     69     Replacing Steps     70     Repeating Steps     70     Data Substitution     70     Environment Substitution     71 Introducing Variation Through Tours     72     The Money Tour     73     The Landmark Tour     73     The Intellectual Tour     73     The Back Alley Tour     73     The Obsessive-Compulsive Tour     73     The All-Nighter Tour     74     The Saboteur     74     The Collector’s Tour     74     The Supermodel Tour     74     The Supporting Actor Tour     74     The Rained-Out Tour     75     The Tour-Crasher Tour     75 Conclusion     75 Exercises     76   Chapter 6    Exploratory Testing in Practice     77 The Touring Test     77 Touring the Dynamics AX Client     78     Useful Tours for Exploration     79     The Collector’s Tour and Bugs as Souvenirs     81     Tour Tips     84 Using Tours to Find Bugs     86     Testing a Test Case Management Solution     86     The Rained-Out Tour     87     The Saboteur     88     The FedEx Tour     89     The TOGOF Tour     90 The Practice of Tours in Windows Mobile Devices     90     My Approach/Philosophy to Testing    91     Interesting Bugs Found Using Tours     92     Example of the Saboteur     94     Example of the Supermodel Tour     94 The Practice of Tours in Windows Media Player     97     Windows Media Player     97     The Garbage Collector’s Tour     97     The Supermodel Tour     100     The Intellectual Tour     100     The Intellectual Tour: Boundary Subtour     102     The Parking Lot Tour and the Practice of Tours in Visual Studio Team System Test Edition     103 Tours in Sprints     103 Parking Lot Tour     105 Test Planning and Managing with Tours     106 Defining the Landscape     106 Planning with Tours     107 Letting the Tours Run     109 Analysis of Tour Results     109 Making the Call: Milestone/Release     110     In Practice     110 Conclusion     111 Exercises     111   Chapter 7    Touring and Testing’s Primary Pain Points     113 The Five Pain Points of Software Testing     113 Aimlessness     114     Define What Needs to Be Tested     115     Determine When to Test     115     Determine How to Test     116 Repetitiveness     116     Know What Testing Has Already Occurred     117     Understand When to Inject Variation     117 Transiency     118 Monotony     119 Memorylessness     120 Conclusion     121 Exercises     122   Chapter 8    The Future of Software Testing     123 Welcome to the Future     123 The Heads-Up Display for Testers     124 “Testipedia”     126     Test Case Reuse     127     Test Atoms and Test Molecules     128 Virtualization of Test Assets     129 Visualization     129 Testing in the Future     132 Post-Release Testing     134 Conclusion     134 Exercises     135   Appendix A    Building a Successful Career in Testing     137 How Did You Get into Testing?     137 Back to the Future     138 The Ascent     139 The Summit     140 The Descent     142   Appendix B    A Selection of JW’s Professorial “Blog”     143 Teach Me Something     143 Software’s Ten Commandments     143     1. Thou Shalt Pummel Thine App with Multitudes of Input     145     2. Thou Shalt Covet Thy Neighbor’s Apps     145     3. Thou Shalt Seek Thee Out the Wise Oracle     146     4. Thou Shalt Not Worship Irreproducible Failures     146     5. Thou Shalt Honor Thy Model and Automation     146     6. Thou Shalt Hold Thy Developers Sins Against Them     147     7. Thou Shalt Revel in App Murder (Celebrate the BSOD)     147     8. Thou Shalt Keep Holy the Sabbath (Release)     148     9. Thou Shalt Covet Thy Developer’s Source Code     148 Testing Error Code     149 Will the Real Professional Testers Please Step Forward     151     The Common Denominators I Found Are (In No Particular Order)     152     My Advice Can Be Summarized as Follows      53 Strike Three, Time for a New Batter     154     Formal Methods     154     Tools     155     Process Improvement     156     The Fourth Proposal     156 Software Testing as an Art, a Craft and a Discipline     157 Restoring Respect to the Software Industry     160     The Well-Intentioned but Off-Target Past     160     Moving On to Better Ideas     161     A Process for Analyzing Security Holes and Quality Problems     161   Appendix C    An Annotated Transcript of JW’s Microsoft Blog     165 Into the Blogoshere     165 July 2008     166     Before We Begin     166     PEST (Pub Exploration and Software Testing)     167     Measuring Testers     168     Prevention Versus Cure (Part 1)     169     Users and Johns     170     Ode to the Manual Tester     171     Prevention Versus Cure (Part 2)     173     Hail Europe!     174     The Poetry of Testing     175     Prevention Versus Cure (Part 3)     176     Back to Testing     177 August 2008     178     Prevention Versus Cure (Part 4)     179     If Microsoft Is So Good at Testing, Why Does Your Software Still Suck?     180     Prevention Versus Cure (Part 5)     183     Freestyle Exploratory Testing     183     Scenario-Based Exploratory Testing     183     Strategy-Based Exploratory Testing     184     Feedback-Based Exploratory Testing     184     The Future of Testing (Part 1)     184      The Future of Testing (Part 2)     186 September 2008     188     On Certification     188     The Future of Testing (Part 3)     189     The Future of Testing (Part 4)     191     The Future of Testing (Part 5)      192 October 2008     193     The Future of Testing (Part 6)     194     The Future of Testing (Part 7)     195     The Future of Testing (Part 8)     196     Speaking of Google     198     Manual Versus Automated Testing Again     198 November 2008     199     Software Tester Wanted     200     Keeping Testers in Test     200 December 2008     201     Google Versus Microsoft and the Dev:Test Ratio Debate     201 January 2009     202     The Zune Issue     203     Exploratory Testing Explained     204     Test Case Reuse     205     More About Test Case Reuse     206     I’m Back     207     Of Moles and Tainted Peanuts     208   Index     211  

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Exploratory Software Testing Tips, Tricks, Tours, and Techniques to Guide Test Design