Beyond the Quadruple Play: Networking, Convergence, and Customer Delivery
Covering all topics related to strategies and experiences on quad-play service design and delivery, the guide points out that packaging together multiple services onto a single customer-friendly bundle have actually led to positive results, such as customer loyalty to service packages and a highly reduced churn rate. In addition, networks can actually deliver more efficient converging services, thus yielding a double win for providers as customer retention is increased and operating costs are better managed.
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FullService Broadband Architecture
Who Will Win the Bundled Service Battle?
Steps to Prepare
Delivering IMS to the Home
Survival Skills in the MultiPlay Jungle
The Pain of Quadruple Play and How to Relieve It
Will Quad Play Be a Home Run or a Strikeout for CSPs?
Seeking a Common Vision of the Converged Home
The Case of Telecom Operators
The Thing about Customers
FixedMobile Convergence A Step toward Quadruple Play
Beyond Triple Play
A New Horizon in Telecom VAS
The University of Arizona
NextGeneration Network Management
Product Framework for CSPs
Quad Play Requires a Universal Service Delivery Platform
Key Success Factors for QuadruplePlay Services
The Triple Threat and the Quadruple Play
FutureSafe Networks The DNA2 Uncertainty
A New Telecom Service Trend
Building the EndtoEnd Media Platform
Service Delivery in a QuadPlay Environment
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